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1. Who Is cheapcart.shop
cheapcart.shop is a company incorporated under the laws of India. cheapcart.shop has its registered office address at Sector 14, New Panvel East, Panvel, Navi Mumbai, Maharashtra 410206 India . cheapcart.shop is a retail company that operates through its website (cheapcart.shop) and its mobile and tablet applications (referred to as “Platforms”). The company offers variousPizza Cutters and more.
2. WHAT IS THIS CANCELLATION, RETURN, AND REFUND POLICY?
2.1. This Cancellation, Return, and Refund Policy, along with the terms of use at cheapcart.shop, covers the following:
Acceptance of Pizza Cutters cancellations before dispatch.
Acceptance of Pizza Cutters returns after purchase from the Platforms.
Governing terms and conditions for return or cancellation of Pizza Cutters by Users.
2.2. Users should:
Read and understand this Cancellation, Return, and Refund Policy.
If in disagreement, do not accept the Terms of Use and refrain from using the Platforms.
Accept the unmodified terms of this policy by initiating a purchase request on the Platforms. (Customer Friendly Returns & Refund Policy).
3. TERMS OF CANCELLATION
3.1. Cancellation before dispatch is allowed.
3.2. Users can cancel orders before they are dispatched by cheapcart.shop.
3.3. Users will receive a unique tracking number for order status.
3.4. To cancel before dispatch, users can send a WhatsApp message with an order ID to +91 7021013000.
3.5. Refunds for cancellations before dispatch are initiated within 3 business days.
4. TERMS OF RETURN AND REFUND
PARCEL OPENING VIDEO IS COMPULSORY. Without the parcel opening video, we will not entertain any claim.
4.1 Damage / Defective / Short Pizza Cutters In case you receive a damaged or defective Pizza Cutters, send us a parcel opening video highlighting the defect or damaged Pizza Cutters & box label on this number. We will process the refund within 3 Days . You should report this issue within 24 hour3 Days s of receiving the order.
4.2 In case, you don’t like the Pizza Cutters You can send it back to our warehouse and inform us about the same on our customer care WhatsApp number +91 7021013000. You need to return the Pizza Cutters in the same condition as you received within 7 days of receiving the order. We will process the refund for the Pizza Cutters value within 24 hours of receiving your order. Return shipping charges will not be refunded. Our warehouse address: cheapcart.shop, Sector 14, New Panvel East, Panvel, Navi Mumbai, Maharashtra 410206 India .
4.3 Warranty On Electronics? Customers are urged to carefully inspect Pizza Cutters for damage or functionality issues and report any concerns within 24 hours. Please be aware that our electronic Pizza Cutters, manufactured in China, do not come with any warranty.
5. GRIEVANCE REDRESSAL
Any grievances relating to the Cancellation, Return, and Refund Policy may be directed by you to the grievance officer of cheapcart.shop who can be contacted on WhatsApp on the customer care team at 7021013000.
